Deliveroo takes action to boost cash flow for bakeries offering deliveries

Deliveroo has launched a new rapid payment service to allow food outlets to access money made from deliveries within a day

The new service is available completely free of charge – Deliveroo will cover the increased banking charges for the rapid payments, to help bakeries access cash rapidly.

It said in a statement: “Having access to cash has never been more important for food outlets as they face financial pressures during the COVID-19 crisis.” 

Responding to the needs of food outlets at this challenging time, Deliveroo has also:

  • Dropped onboarding fees for new bakeries
  • Created online marketing tools to notify customers that they are available for delivery services 
  • Established teams of people across the business to support bakeries who want to be able to deliver
  • Launched a micro-site for partners which provides information and links for accessing government funding and help on how to operate during the COVID-19 crisis
  • Developed a new ‘contact-free delivery’ feature in the app so that customers can be confident that deliveries are conducted safely
  • Published best practice guidelines for converting existing outlets into delivery-only operations
  • Shared expert advice and guidance on how to operate safely during the outbreak
  • Campaigned for more support from government 
  • Launched a new campaign #HereToDeliver to support the food industry

Will Shu, founder and CEO of Deliveroo, said: “At Deliveroo, we want to do everything possible to support our restaurant partners. We are here to deliver for restaurants who want to carry on offering their amazing food to families at home. This new rapid payment system will immediately improve the cash flow of thousands of restaurants and help them better manage their finances during these challenging times.”